Interviewing with Behavioral Questions

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Outline

Overview

Interviewing with behavioral questions
1. Purpose
2. Questions
3. Interviewer evaluation
4. Answers

Nursing Points

General

Purpose
Behavioral questions
1. Judgement skills
2. Problem-solving
3. How you work with others
4. Stress management
5. Adapting to change
6. Time management
Interviewer evaluation
1. Your reaction -> logical vs emotional
2. Your ability to overcome tough situations
3. Communication skills
Answers
1. Be honest
  1. What did you do right?
  2. What could you have done differently?
2. Short and to the point

Nursing Concepts

Communication
1. Your ability to communicate stories and examples
2. Communication skills shown through the answers to behavior questions
Professionalism
1. Your ability to remain professional in tough situations
Teamwork & Collaboration
1. Your ability to work with others

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Transcript

Hey guys! In this lesson we will talk about behavioral questions that may be asked during your interviews. Let’s explore different subjects and questions that might be asked.

Behavioral questions are asked during interviews to observe what your reactions are in different situations. The interviewer is observing how you manage and behave in the different scenarios that they present to you.

The interviewer may ask questions regarding your judgment skills. An example is, tell me about a situation where your patient began to go downhill and what you did.

You may also be asked problem solving questions. An example is, can you tell me about a time that you disagreed with a co-worker about patient care? What did you do to solve the problem?

Tell me about a time that you had to work with others either in caring for a patient or working on a project. What was difficult? What did you enjoy? How did you handle any issues that came up?

Stress management questions will help to assess how you are able to handle stress and difficult situations. An example is, tell me about a time when you had to interact with an angry and hostile client or patient. How did you handle the situation? What was the outcome?

During the interview, you may be asked questions that assess how you handle and react to change. An example is, tell me about a time when your workplace underwent a change. What were your thoughts and how did you react?

Time management is huge in nursing. A question that might be asked is, think about a time that you felt overwhelmed and overloaded with tasks. What did you do?

The purpose of behavioral questions during interviews are to evaluate what your reactions are to different situations and how you overcome them. They look for more logical reactions rather than emotional inappropriate reactions. Many of the questions address your ability to communicate with others.

You might be wondering, how should I answer these questions? Be honest. Tell them what you did right, and what you could have done better. Showing your ability to admit when you are wrong and evaluate the situation can say a lot about you. Be short and to the point. Don’t carry on forever or go on tangents. If a question is asked that you really didn’t have experience with, improvise. For example, maybe you’ve never actually worked as a nurse so any nurse related questions may have to be looked at in a different way. Try to think of a similar situation and make the best of it! Don’t sweat it. You can’t help what you haven’t had experience with.

Okay, let’s review the key points. Behavior questions are used to evaluate your reaction and management of different situations. Questions asked of you may be regarding your judgment skills, problem-solving, working with others, stress management, adaptation to change, and time management. Answer the questions honestly and to the point, improvising when necessary.

Alright, guys, now go out and be your best self today, and as always, happy nursing!