Community Health Education

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Community Health Patient Education (Cheatsheet)
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Outline

Overview

Nurses are responsible for providing their patients the education that will encourage and promote health maintenance in the community. The success of this education is reliant on how the information is given by the nurse, and received and understood by the target audience.

Nursing Points

General

  1. Learning Styles (VARK)
    1. Visual
      1. Uses images
    2. Auditory
      1. Uses sound and music
    3. Reading/writing
      1. Uses speech and writing
    4. Kinesthetic
      1. Hands-on
      2. Physical
  2. Learning domains
    1. Cognitive
      1. Thinking
      2. Knowledge and understanding
      3. Example
        1. Studying
    2. Psychomotor
      1. Motor skills
      2. Imitation
      3. Example
        1. Learning lab
    3. Affective
      1. Feelings and attitudes

Assessment

  1. Needs assessment
    1. Identifies patient needs
      1. Education level
      2. Current knowledge
      3. Specific issues
      4. Goals
      5. Resources
    2. Identifying patient barriers
      1. Literacy issues
      2. Cognitive issues
      3. Motivation
      4. Access to resources
    3. Identifying patient learning style
    4. Readiness to learn (PEEK)
      1. Physical readiness
        1. Support system
        2. Ability
      2. Emotional readiness
        1. Motivation
        2. Anxiety
      3. Experiential readiness
        1. Control
        2. Prior experience
      4. Knowledge readiness
        1. Current
        2. Capacity

Therapeutic Management

  1. Design education
    1. Goals
    2. Determine resources
      1. Based on learning style
  2. Implement plan
  3. Evaluate plan
    1. Open-ended questions
    2. Patient demonstration
    3. Patient feedback
      1. In their words

Nursing Concepts

  1. Patient Education
  2. Patient Centered Care
  3. Communication

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Transcript

Hi guys! Welcome to Community Health Education. So educating the public is the biggest part of the job in community health. With that being said, it’s most important that we know our audience and have a good understanding of what works and what doesn’t. So in this lesson we’ll talk about what we need to know before we start educating, and then also what needs to happen so we know it was successful. So, let’s get started! 

So what are learning styles?  These are the way we learn best. The easiest way to remember the different learning styles is VARK. Visual, Auditory, Reading, and Kinesthetic. I’m sure some of you have used these in reference to your own personal learning style. Everyone has one and sometimes we have to work to figure out which style our patients own. So visual learners use images, concept maps, brain maps, drawings, any visual aid that helps them piece concepts together. Auditory learners use music and sounds to help them out. Ever see those videos on Youtube where the teacher is singing or rapping to students? They’re pretty catchy. How did we learn the ABCs? Does anyone just speak them or do we all just sing the song? At some point we were all auditory learners, right? Now, reading/writing. Pretty self-explanatory? These are the students that prefer using pamphlets and outlines. Then we have kinesthetic learners. I’m one of those. These are the people who need to do it to understand it. I can’t connect the dots on a lecture about trach care if I haven’t done it in person. So like I said these are styles everyone has. When we are looking to educate patients we have to know which style appeals best to make sure we are connecting the dots appropriately. We don’t want to make things so difficult that they can’t be compliant and in charge of their own care in the community.

Learning domains are the categories that describe different levels of learning. Each domain has its own way of processing information. So the cognitive domain describes our knowledge and understanding of the topic. it’s our ability to take in information and process it accordingly. The psychomotor domain works on our ability to use our motor skills with information. Again, think about the learning lab  and how you facilitate that hands-on experience. Now the affective domain is about emotions and feelings and this domain requires an awareness of your feelings on a topic. So take someone just diagnosed with cancer. Their ability to learn is based on their emotions surrounding the diagnosis and everything that comes with it.

Ok, so how do we incorporate all that into patient education? How do we use it to figure out what to teach? This is where needs assessments come in. Whether you realize it or not, you are performing a needs assessment on every patient you come into contact with. So what is it? The entire purpose is to identify the patient’s needs, barriers, learning style and readiness to learn. The patient’s needs are those things that are essential to their learning. We want to know their level of education, what they know about the current topic, what specific issues or questions they have, their goals and the resources they have available to meet their goals. This is baseline data you want to know. If you give a patient a pamphlet on diabetes but they can’t read, have you educated them properly? No. If you teach the patient the ins and outs of diabetes, but you haven’t put it in layman’s terms or addressed the patient’s questions and concerns, have you done a disservice? Yes. The point of the education is to promote well-being and awareness. How aware can someone be when they haven’t received the proper training? Now let’s discuss the barriers. What is keeping the patient from understanding what you’re attempting to teach them? You definitely want to know this and they kind of interrelate to the needs when we say literacy issues and access to resources. But we also need to know their motivation. Are they ready, able and willing to learn? 

We talked about why it’s important to identify learning style and it’s sometimes as easy as asking how do you learn best? Sometimes it will be trial and error but we need to be sure we know this when designing a plan. Identifying the readiness to learn is as simple to remember as PEEK. PEEK refers to each dimension of readiness. Are they physically able and do they have the right supports in place? Are they emotionally capable? How much control do they feel they have over the situation to learn something new? Finally, what is their capacity to take on new information? Readiness to learn is a big indicator. We may attempt to educate a patient who is nonchalant about a diagnosis or who has no desire to change a negative behavior but is it going anywhere? Not at all. Because that patient isn’t ready to absorb that information just yet. We may have to keep trying.

So, we’ve talked about everything focused around patient education except for the actual education. If you haven’t noticed yet, I’ll tell you we are applying the nursing process to patient education. We’ve assessed and diagnosed the patients needs around the education. Now we are going to design the teaching based on the patient’s goals and learning styles, perform the teaching and then we are going to evaluate how successful it was. When we implement, we are catering to their learning style. I always hated when a patient was discharged with a stack of information about their diagnosis and disease process, medications and what to do after discharge. What happens if the patient doesn’t learn by reading? We just printed something they won’t look at. If a patient says they learn best by doing something, demonstrate and have them show you what they learned. If a patient says they learn best by reading, then give them a printout, but make sure it’s written in layman’s terms so they understand.If they are a visual learner, make sure to provide some illustrations to help bring the point home. How do we evaluate? We want to know in the patient’s own words what they got from the teaching. How did they process the information? Did we leave any room for questions or uncertainty? And when they can, we may want them to demonstrate what they learned. I just taught this lady how to administer insulin. I want her to show me how to do it so I know she gets it. This is important because if there is any part that needs to be reviewed, we should find out about it here. 

So some key points to review. Understanding your patient’s individual learning style is the key to ensuring they’ve received and understand the information you plan to give them. It’s also a major factor in improving compliance in the community so make sure you’re providing the right resources. The needs assessment will tell you everything you need to know in regard to your patient’s goals, needs, wants and their overall abilities and readiness to learn something new. Patient education is what this is about! We can’t expect to promote positive health behaviors without pointing people in the right direction. But you will only know which direction is right if you know your audience before you try. Finally, remember the “E” in the nursing process. How else will you know if your patient gets it?!

So that’s it for Community health education. Make sure you check out all of the resources attached to this lesson. Now, go out and be your best self today! And, as always, happy nursing!

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Concepts Covered:

  • Factors Influencing Community Health
  • Preoperative Nursing
  • Concepts of Population Health
  • Studying
  • Community Health Overview
  • Developmental Considerations
  • Microbiology
  • Intraoperative Nursing
  • Perioperative Nursing Roles
  • Understanding Society
  • Adult
  • Medication Administration
  • Basic
  • Neonatal
  • Pediatric
  • Prefixes
  • Suffixes
  • Fetal Development
  • Terminology
  • Proteins
  • Statistics
  • Med Term Basic
  • Med Term Whole
  • Communication
  • Legal and Ethical Issues
  • Delegation
  • Documentation and Communication
  • Integumentary Disorders
  • Basics of NCLEX
  • Prenatal Concepts
  • Prioritization
  • Postoperative Nursing
  • Fundamentals of Emergency Nursing
  • Emergency Care of the Cardiac Patient
  • Concepts of Mental Health
  • Neurological Emergencies
  • Test Taking Strategies

Study Plan Lessons

Access to Care
Age and Culturally Appropriate Health Assessment Techniques for Certified Perioperative Nurse (CNOR)
Care for Asian-Indian Patient Populations
Care for Hispanic Patient Populations
Care for Native American Patient Populations
Care of Vulnerable Populations
Caring for African Patient Populations
Child Abuse/Neglect – Warning Signs Nursing Mnemonic (CHILD ABUSE)
Communicable Diseases
Community Aggregates
Community Health Course Introduction
Community Health Education
Community Health Nursing Theories
Community Health Tool Nursing Mnemonic (MAP-IT)
Continuity of Care
Cultural Care
Cultural Considerations (Interpretive Services, Privacy, Decision Making) for Certified Emergency Nursing (CEN)
Disasters & Bioterrorism
Disposal of Medical Waste
Environmental Cleaning (Spills, Room Turnover, Terminal Cleaning) for Certified Perioperative Nurse (CNOR)
Environmental Health
Environmental Health Assessment Nursing Mnemonic (I PREPARE)
Environmental Stewardship (Waste Minimization) for Certified Perioperative Nurse (CNOR)
Epidemiology
Fire Safety 1 Nursing Mnemonic (PASS)
Fire Safety 2 Nursing Mnemonic (RACE)
Health Promotion & Disease Prevention
Health Promotion Assessments
Health Promotion Model
High Risk Behavior Nursing Mnemonic (HEADSS)
High-Risk Behaviors
Intro to Community Health
Levels of Prevention
Malnutrition (Failure to Thrive, Malabsorption Disorders) for Progressive Care Certified Nurse (PCCN)
Planning Community Health Interventions Nursing Mnemonic (PRECEDE-PROCEED)
Practice Settings
Program Planning
Technology & Informatics
ACLS (Advanced cardiac life support) Drugs
Advanced Cardiovascular Life Support (ACLS)
Brief CPR (Cardiopulmonary Resuscitation) Overview
CPR-BLS (Basic Life Support)
Life Support Review Course Introduction
Neonatal Resuscitation Program (NRP)
Pediatric Advanced Life Support (PALS)
54 Common Medication Prefixes and Suffixes
Alpha-fetoprotein (AFP) Lab Values
Carboxyhemoglobin Lab Values
Cardiac Terminology
Diagnostic Testing Course Introduction
Diagnostics Terminology
Digestive Terminology
Gamma Glutamyl Transferase (GGT) Lab Values
Growth Hormone (GH) Lab Values
Hematology Oncology & Immunology Terminology
Integumentary (Skin) Terminology
Mean Corpuscular Volume (MCV) Lab Values
Mean Platelet Volume (MPV) Lab Values
Medical Terminology Course Introduction
MedTerm Basic Word Structure
MedTerm Body as a Whole
MedTerm Prefixes
MedTerm Suffixes
Metabolic & Endocrine Terminology
Methemoglobin (MHGB) Lab Values
Musculoskeletal Terminology
Myoglobin (MB) Lab Values
Neuro Terminology
Pharmacology Terminology
Prealbumin (PAB) Lab Values
Procedural Terminology
Psychiatry Terminology
Reproductive Terminology
Respiratory Terminology
Sensory Terminology
Urinary Terminology
Day in the Life of a Community Health Nurse
Facilitation of Learning for Progressive Care Certified Nurse (PCCN)
Fire and Electrical Safety
Giving the Best Patient Education
Patient Education
Radiation Safety for Nurses
Response to Diversity for Progressive Care Certified Nurse (PCCN)
Accountability and Assistance for Personal Limitations for Certified Perioperative Nurse (CNOR)
Admissions, Discharges, and Transfers
Advance Directives
Advanced Directive and DNR Status Confirmation for Certified Perioperative Nurse (CNOR)
Advocacy & Moral Judgement for Progressive Care Certified Nurse (PCCN)
Advocating For Your Patient
Applying for Jobs
Barriers to Health Assessment
Bed Bath
Being Successful in Orientation
Career Planning & Job Selection Course Introduction
Caring Licensed Practical Nurse Nursing Mnemonic (CLPN)
Caring Practices for Progressive Care Certified Nurse (PCCN)
Certified Nurse Midwife
Charge Nurse
Climbing the Clinical Ladder
Collaboration for Progressive Care Certified Nurse (PCCN)
Communicating with Family Members
Communicating with Other Departments
Communicating with Other Nurses
Communicating With Other nurses
Communicating with Patients
Communicating With Pharmacy, RT, OT, PT
Communicating with Providers
Communicating With Providers
Communicating with UAPs
Communication Course Introduction
Communication of Patient Outcomes (Continuum of Care) for Certified Perioperative Nurse (CNOR)
Confidence Building as a New Grad Nurse
Confidence in Communication
Confidence in Communication – Live Tutoring Archive
Conflict Management (Patient, Perioperative Team, Family) for Certified Perioperative Nurse (CNOR)
CRNA
Daily Charting
Day in the Life of a Community Health Nurse
Day in the Life of a Labor Nurse
Day in the Life of a Med-surg Nurse
Day in the Life of a Mental Health Nurse
Day in the Life of a NICU Nurse
Day in the Life of a Peds (Pediatric) Nurse
Day in the Life of a Postpartum Nurse
Day in the Life of an ICU (Intensive Care Unit) Nurse
Day in the Life of an Operating Room Nurse
Delegation
Delegation and Personnel Management for Certified Perioperative Nurse (CNOR)
Delegation of Tasks to Assistive Personnel for Certified Emergency Nursing (CEN)
Documentation Basics
Documentation Course Introduction
Documentation Pro Tips
Documenting Escalation (Chain of Command)
Ethical and Professional Standards for Certified Perioperative Nurse (CNOR)
Facilitation of Learning for Progressive Care Certified Nurse (PCCN)
Fall and Injury Prevention
Finding Your First Nursing Job as a New Grad
Fire and Electrical Safety
First Year in Nursing Course Introduction
Flight Nurse
Forensic Nurse
Function Within Scope of Practice for Certified Perioperative Nurse (CNOR)
Fundamentals Course Introduction
Giving Handoff Report
Giving the Best Patient Education
Handling Job Rejection
Handoff Report
HCIR Management (Healthcare Industry Representative) for Certified Perioperative Nurse (CNOR)
Healthcare Team Member Supervision and Education for Certified Perioperative Nurse (CNOR)
HIPAA
How to Give a Perfect Nursing Report (plus report sheet)
How to Take Nursing Report
How to Write A Nursing Progress Note
ICU Nurse Report to Floor Nurses
Impaired or Disruptive Behavior Reporting (Interdisciplinary Healthcare Team) for Certified Perioperative Nurse (CNOR)
Implant Records and Tracking for Certified Perioperative Nurse (CNOR)
Interdisciplinary Healthcare Team Collaboration for Certified Perioperative Nurse (CNOR)
Interdisciplinary Team Member Functions for Certified Perioperative Nurse (CNOR)
Interdisciplinary Team Participation for Certified Perioperative Nurse (CNOR)
Interviewing with Behavioral Questions
Interviewing with Nurse Manager
Introduction to the Electronic Medical Record (EMR)
Invoicing Process
Joint Commission
Legal Aspects of Documentation
Legal Considerations
Legalities of Charting
License Maintenance
Linen Change
Live Bedside Report OB and PACU
Live Bedside Report Medsurg (Medical surgical)
MSN (Masters) vs. DNP (Doctorate)
Networking 101
NRSNG Live | From Student to Real Nurse
NRSNG Live | Avoiding Legal Issues as a Nurse
NRSNG Live | So You Want to be a Surgical Nurse?
NRSNG Live | The Successful State of Mind
Nurse Educator
Nurse-Patient Relationship
Nursing Care Delivery Models
Nursing Interviews & Resumes Course Introduction
Nursing Report & Communication Course Introduction
Nursing Skills (Clinical) Safety Video
Nursing Skills Course Introduction
OB (Labor) Nurse Report to OB (Postpartum) Nurses
Oncology nurse
Patient and Family Teaching (Per Procedure) for Certified Perioperative Nurse (CNOR)
Patient Communication Techniques for Certified Perioperative Nurse (CNOR)
Patient Confidentiality for Certified Perioperative Nurse (CNOR)
Patient Consent for Treatment for Certified Emergency Nursing (CEN)
Patient Education
Patient Privacy and Dignity Maintenance for Certified Perioperative Nurse (CNOR)
Patient Records and Care Documentation for Certified Perioperative Nurse (CNOR)
Patient Rights Advocacy for Certified Perioperative Nurse (CNOR)
Patient Satisfaction for Certified Emergency Nursing (CEN)
Patient Status Communication for Certified Perioperative Nurse (CNOR)
Patient Status Evaluation (Transfer of Care) for Certified Perioperative Nurse (CNOR)
Patients with Communication Difficulties
Portfolio
Precepting a New Nurse
Precepting a Student
Prioritization
Prioritization
Prioritizing Assessments
Professional Organization Participation for Certified Perioperative Nurse (CNOR)
Provider Phone Calls
Radiation Safety for Nurses
Remaining Calm
Report For Transferring To a Higher Level of Care
Research Nurse
Response to Diversity for Progressive Care Certified Nurse (PCCN)
Resume and Cover Letter
Risk Management for Certified Emergency Nursing (CEN)
RN to MSN
Safety Checks
SBAR and How to Give Handoff Report like a BOSS – Live Tutoring Archive
SBAR Communication
SBAR Communication Nursing Mnemonic (SBAR)
SBAR Practice Scenarios
Shift change and Patient handoff
The Customer Voice
The Medical Team
The Nurse Routine
The Top 5 Things You Need To Know About Documentation 1 – Live Tutoring Archive
The Top 5 Things You Need To Know About Documentation 2 – Live Tutoring Archive
Therapeutic Communication
Time Management
Transfer of Care Documentation for Certified Perioperative Nurse (CNOR)
Transition To Practice
Transition to Practice Course Introduction
Trusting your Gut
Verbal Order Read-Back for Certified Perioperative Nurse (CNOR)
Visitor Supervision for Certified Perioperative Nurse (CNOR)
What Guides Nurses Practice
Why CEs (Continuing education) matter
Working night shift
Working with a Preceptor