Interviewing with Behavioral Questions

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Outline

Overview

  1. Interviewing with behavioral questions
    1. Purpose
    2. Questions
    3. Interviewer evaluation
    4. Answers

Nursing Points

General

  1. Purpose
  2. Behavioral questions
    1. Judgement skills
    2. Problem-solving
    3. How you work with others
    4. Stress management
    5. Adapting to change
    6. Time management
  3. Interviewer evaluation
    1. Your reaction -> logical vs emotional
    2. Your ability to overcome tough situations
    3. Communication skills
  4. Answers
    1. Be honest
      1. What did you do right?
      2. What could you have done differently?
    2. Short and to the point

Nursing Concepts

  1. Communication
    1. Your ability to communicate stories and examples
    2. Communication skills shown through the answers to behavior questions
  2. Professionalism
    1. Your ability to remain professional in tough situations
  3. Teamwork & Collaboration
    1. Your ability to work with others

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Transcript

Hey guys! In this lesson we will talk about behavioral questions that may be asked during your interviews. Let’s explore different subjects and questions that might be asked. 

Behavioral questions are asked during interviews to observe what your reactions are in different situations. The interviewer is observing how you manage and behave in the different scenarios that they present to you. 

The interviewer may ask questions regarding your judgment skills. An example is, tell me about a situation where your patient began to go downhill and what you did. 

You may also be asked problem solving questions. An example is, can you tell me about a time that you disagreed with a co-worker about patient care? What did you do to solve the problem?

Tell me about a time that you had to work with others either in caring for a patient or working on a project. What was difficult? What did you enjoy? How did you handle any issues that came up?

Stress management questions will help to assess how you are able to handle stress and difficult situations. An example is, tell me about a time when you had to interact with an angry and hostile client or patient. How did you handle the situation? What was the outcome?

During the interview, you may be asked questions that assess how you handle and react to change. An example is, tell me about a time when your workplace underwent a change. What were your thoughts and how did you react?

Time management is huge in nursing. A question that might be asked is, think about a time that you felt overwhelmed and overloaded with tasks. What did you do?

The purpose of behavioral questions during interviews are to evaluate what your reactions are to different situations and how you overcome them. They look for more logical reactions rather than emotional inappropriate reactions. Many of the questions address your ability to communicate with others. 

You might be wondering, how should I answer these questions? Be honest. Tell them what you did right, and what you could have done better. Showing your ability to admit when you are wrong and evaluate the situation can say a lot about you. Be short and to the point. Don’t carry on forever or go on tangents. If a question is asked that you really didn’t have experience with, improvise. For example, maybe you’ve never actually worked as a nurse so any nurse related questions may have to be looked at in a different way. Try to think of a similar situation and make the best of it! Don’t sweat it. You can’t help what you haven’t had experience with. 

Okay, let’s review the key points. Behavior questions are used to evaluate your reaction and management of different situations. Questions asked of you may be regarding your judgment skills, problem-solving, working with others, stress management, adaptation to change, and time management. Answer the questions honestly and to the point, improvising when necessary. 

Alright, guys, now go out and be your best self today, and as always, happy nursing!

 

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Concepts Covered:

  • Documentation and Communication
  • Preoperative Nursing
  • Legal and Ethical Issues
  • Communication
  • Integumentary Disorders
  • Studying
  • Prenatal Concepts
  • Prioritization
  • Intraoperative Nursing
  • Emergency Care of the Cardiac Patient
  • Delegation
  • Fundamentals of Emergency Nursing
  • Factors Influencing Community Health
  • Community Health Overview
  • Concepts of Mental Health
  • Neurological Emergencies
  • Test Taking Strategies
  • Basics of NCLEX

Study Plan Lessons

Admissions, Discharges, and Transfers
Advance Directives
Advocating For Your Patient
Applying for Jobs
Barriers to Health Assessment
Bed Bath
Being Successful in Orientation
Career Planning & Job Selection Course Introduction
Caring Licensed Practical Nurse Nursing Mnemonic (CLPN)
Certified Nurse Midwife
Charge Nurse
Climbing the Clinical Ladder
Communicating with Family Members
Communicating with Other Departments
Communicating with Other Nurses
Communicating With Other nurses
Communicating with Patients
Communicating With Pharmacy, RT, OT, PT
Communicating with Providers
Communicating With Providers
Communicating with UAPs
Communication Course Introduction
Confidence Building as a New Grad Nurse
Confidence in Communication
Confidence in Communication – Live Tutoring Archive
CRNA
Daily Charting
Day in the Life of a Community Health Nurse
Day in the Life of a Labor Nurse
Day in the Life of a Med-surg Nurse
Day in the Life of a Mental Health Nurse
Day in the Life of a NICU Nurse
Day in the Life of a Peds (Pediatric) Nurse
Day in the Life of a Postpartum Nurse
Day in the Life of an ICU (Intensive Care Unit) Nurse
Day in the Life of an Operating Room Nurse
Delegation
Documentation Basics
Documentation Course Introduction
Documentation Pro Tips
Documenting Escalation (Chain of Command)
Fall and Injury Prevention
Finding Your First Nursing Job as a New Grad
Fire and Electrical Safety
First Year in Nursing Course Introduction
Flight Nurse
Forensic Nurse
Fundamentals Course Introduction
Giving Handoff Report
Giving the Best Patient Education
Handling Job Rejection
Handoff Report
HIPAA
How to Give a Perfect Nursing Report (plus report sheet)
How to Take Nursing Report
How to Write A Nursing Progress Note
ICU Nurse Report to Floor Nurses
Interviewing with Behavioral Questions
Interviewing with Nurse Manager
Introduction to the Electronic Medical Record (EMR)
Invoicing Process
Joint Commission
Legal Aspects of Documentation
Legal Considerations
Legalities of Charting
License Maintenance
Linen Change
Live Bedside Report OB and PACU
Live Bedside Report Medsurg (Medical surgical)
MSN (Masters) vs. DNP (Doctorate)
Networking 101
NRSNG Live | From Student to Real Nurse
NRSNG Live | Avoiding Legal Issues as a Nurse
NRSNG Live | So You Want to be a Surgical Nurse?
NRSNG Live | The Successful State of Mind
Nurse Educator
Nurse-Patient Relationship
Nursing Care Delivery Models
Nursing Interviews & Resumes Course Introduction
Nursing Report & Communication Course Introduction
Nursing Skills (Clinical) Safety Video
Nursing Skills Course Introduction
OB (Labor) Nurse Report to OB (Postpartum) Nurses
Oncology nurse
Patient Education
Patients with Communication Difficulties
Portfolio
Precepting a New Nurse
Precepting a Student
Prioritization
Prioritization
Prioritizing Assessments
Provider Phone Calls
Radiation Safety for Nurses
Remaining Calm
Report For Transferring To a Higher Level of Care
Research Nurse
Resume and Cover Letter
RN to MSN
Safety Checks
SBAR and How to Give Handoff Report like a BOSS – Live Tutoring Archive
SBAR Communication
SBAR Communication Nursing Mnemonic (SBAR)
SBAR Practice Scenarios
Shift change and Patient handoff
The Customer Voice
The Medical Team
The Nurse Routine
The Top 5 Things You Need To Know About Documentation 1 – Live Tutoring Archive
The Top 5 Things You Need To Know About Documentation 2 – Live Tutoring Archive
Therapeutic Communication
Time Management
Transition To Practice
Transition to Practice Course Introduction
Trusting your Gut
What Guides Nurses Practice
Why CEs (Continuing education) matter
Working night shift
Working with a Preceptor