Risk Management for Certified Emergency Nursing (CEN)

Which statement regarding giving telephone advice is incorrect?

A man recently discharged from the ED telephones for advice about the adverse effects of a prescribed medication. Which nursing action is most appropriate?

Which statement reflects the legally correct action a nurse should take when a person solicits medical advice?

Which situation does not constitute the establishment of a nurse patient relationship?

Following hospital policy, the ED nurse places a follow-up phone call to a patient who has recently been discharged with a prescription for an antibiotic. The patient tells the nurse that he thinks he is having a drug reaction. The nurse should advise him to:

An 18-year-old man is brought to the ED unresponsive, with shallow breathing and a rapid, weak pulse; blood pressure is palpable at 80 mmHg systolic. The patient’s friends state that he just slumped over. After ensuring that the patient is stabilized, the nurse searches the patient’s pockets to confirm identification and discovers an envelope containing a white powdery substance. Which nursing action is appropriate in this situation?