As a nurse, one of the most vital roles we have is to communicate clearly and effectively with everyone in the interdisciplinary care team. This course will talk you through how to be confident in your communication, as well as the best practices for communicating with patients, family members, UAP’s, other nurses, other departments, and providers. This course will also talk you through best practices for handoff report, either between shifts or when transferring a patient.  Whether you are a new nurse, new to a unit, or a seasoned nurse wanting to brush up on communication skills, this course is for you!

Upon completion of this course, you will be able to…

1. Implement practical ways to feel more confident in your communication in your role as a nurse.
2. Discuss key points for appropriate communication with patients and their family members.
3. Discuss key points for appropriate communication with various members of the interdisciplinary team.
4. Perform an appropriate SBAR Handoff Report during shift change or when transferring a patient.