Communication Course Introduction
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Outline
As a nurse, one of the most vital roles we have is to communicate clearly and effectively with everyone in the interdisciplinary care team. This course will talk you through how to be confident in your communication, as well as the best practices for communicating with patients, family members, UAP’s, other nurses, other departments, and providers. This course will also talk you through best practices for handoff report, either between shifts or when transferring a patient. Whether you are a new nurse, new to a unit, or a seasoned nurse wanting to brush up on communication skills, this course is for you!
Upon completion of this course, you will be able to…
- Implement practical ways to feel more confident in your communication in your role as a nurse.
- Discuss key points for appropriate communication with patients and their family members.
- Discuss key points for appropriate communication with various members of the interdisciplinary team.
- Perform an appropriate SBAR Handoff Report during shift change or when transferring a patient.
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Pre-Clinical Labs
Concepts Covered:
- Dosage Calculations
- Medication Administration
- Circulatory System
- Communication
- Noninfectious Respiratory Disorder
- Respiratory System
- Oncology Disorders
- Musculoskeletal Trauma
- Hematologic Disorders
- Gastrointestinal Disorders
- Respiratory Disorders
- Cardiac Disorders
- EENT Disorders
- Neurologic and Cognitive Disorders
- Integumentary Disorders
- Newborn Complications
- Labor Complications
- Concepts of Mental Health
- Neurological Emergencies
- Documentation and Communication
- Legal and Ethical Issues
- Disorders of Pancreas
- Emergency Care of the Cardiac Patient
- Substance Abuse Disorders
- Studying
Study Plan Lessons
Basics of Calculations
Complex Calculations (Dosage Calculations/Med Math)
Dimensional Analysis Nursing (Dosage Calculations/Med Math)
Injectable Medications
Calculating Heart Rate
EKG (ECG) Course Introduction
EKG (ECG) Waveforms
The EKG (ECG) Graph
Communication Course Introduction
Communicating with Other Departments
Communicating with Providers
Communicating with Other Nurses
Communicating with UAPs
Communicating with Family Members
Communicating with Patients
Starting an IV
Spiking & Priming IV Bags
Hanging an IV Piggyback
IV Push Medications
Trach Care
Trach Suctioning
Genitourinary (GU) Assessment
Musculoskeletal Assessment
Peripheral Vascular Assessment
Lymphatic Assessment
Abdomen (Abdominal) Assessment
Thorax and Lungs Assessment
Heart (Cardiac) and Great Vessels Assessment
EENT Assessment
Head/Neck Assessment
Neuro Assessment
Integumentary (Skin) Assessment
General Assessment (Physical assessment)
Pediatric Vital Signs (VS)
Adult Vital Signs (VS)
The 5-Minute Assessment (Physical assessment)
Therapeutic Communication
Patients with Communication Difficulties
Handoff Report
SBAR Communication
Documentation Pro Tips
Documentation Basics
IV Infusions (Solutions)
Isotonic Solutions (IV solutions)
Hypotonic Solutions (IV solutions)
Hypertonic Solutions (IV solutions)
Airway Suctioning
Normal Sinus Rhythm
Sinus Bradycardia
Sinus Tachycardia
Ventricular Tachycardia (V-tach)
Ventricular Fibrillation (V Fib)
Head to Toe Nursing Assessment (Physical Exam)
Time Management