For a nurse who does not speak English as their first language, what can they do to feel confident in communication with clients or providers? Select all that apply.

Confident communication involves which of the following? Select all that apply.

A nurse is explaining the plan of care to the client and there are a lot of different tests that will be done for the client. What is the best way to be confident in communicating with the client about the plan of care?

For a brand new nurse that needs advice on how to be confident in communication, what advice should be given? Select all that apply

What is the best way to feel confident in communication?

A nurse has just received a client from the PACU and is reviewing the post-operative orders seen in the image. The nurse takes the vital signs and finds all vitals within normal limits. The client is awake and alert and reports a pain score of 2/10. After taking the blood glucose level (425 mg/dL), what should the nurse do next?

Good communication with a client includes which of the following? Select all that apply.

The AIDET tool is used for which of the following scenarios?

A nurse is explaining to the client when lab work will be done. What is the best way to communicate this?

What does the “E” in the AIDET tool stand for?

The nurse enters the client’s room for an hourly round and a family member asks questions about test results. How should the nurse respond?

What is the purpose of one family member be assigned to receive information?

What should be avoided when communicating with family members?

A family member is concerned about the client being stuck again for more lab work. What is the best response by the nurse?

What is a priority concern when communicating with family members?

The nurse has a list of tasks to accomplish. Which task should NOT be delegated to the nursing assistant?

The nurse caring for clients knows that which of the following should NOT be delegated to a nursing assistant?

A nursing assistant is helping the nurse with morning tasks. The nurse knows that which of the following tasks should NOT be delegated to the nursing assistant?

A nursing assistant is asking the nurse what tasks need done. The nurse should NOT delegate which of the following to the nursing assistant?

The nursing assistant asks if there is anything they can do for the nurse. Which of the following tasks should the nurse give the nursing assistant?

After receiving report, the nurse is deciding which tasks can be delegated. The nurse knows that which of the following should NOT be delegated to the nursing assistant?

When communicating with a UAP it is important to do which?

A student nurse is discussing delegation with a nurse on the medical-surgical floor. After reviewing the clients assigned to the nurse, the student would be correct in saying that which task should NOT be delegated to the nursing assistant?

The nurse has a lot of client needs to accomplish and the nursing assistant is able to assist. Which of the following tasks should NOT be delegated to the nursing assistant?

The nurse has a list of tasks to accomplish. Which of the following tasks should the nurse NOT delegate to the nursing assistant?

Which of the following is true with nurses on other units?

When communicating with other nurses what is important?

What is important to remember during conflict resolution?

The charge nurse needs you to take an admission but you have a client that is waiting for pain medications and another needed vitals. What can you do to resolve this conflict?

A new nurse to the unit feels they are constantly getting the worst client cases and work dumped on them. The nurse comes to you as the charge nurse. What should be done during this conversation?

What information should be included in the “s” portion of SBAR?

What is the purpose of the SBAR tool?

What does the “R” in SBAR stand for in communication?

You have to notify the provider that your client’s blood pressure is elevated. What should you do to be successful? Select all that apply.

After the nurse gives assessment findings on a client to the provider, the nurse lets the provider know it would be prudent to come evaluate the client. What part of SBAR communication is this?

The student nurse knows it is important to be respectful to other departments when needing assistance. The nurse would be correct in asking for the help of another department in which of the following ways?

You have a client due for medication that is not in the medication station. When calling the pharmacy, what is the best way to discuss this?

The lab calls to say they never received the INR lab work. What is the best way to respond?

When communicating with other departments it is important to remember which? Select all that apply.

You have a client that needs a CT scan done. What is the best way to schedule this with the imaging department?

Good communication during handoff is most important for which?

When the nurse arrives on shift and is ready for report, the day nurse and the night shift nurse should do which of the following? Select all that apply.

A nurse is giving a handoff report as the client is transferring from ICU to the step-down unit. Which would be included in the “B” portion of the SBAR report?

Which of the following is the best example of SBAR report?

Handoff report occurs in which of the following situations? Select all that apply.