Communication for Nurses

A nurse is explaining the plan of care to the client and there are a lot of different tests that will be done for the client. What is the best way to be confident in communicating with the client about the plan of care?

For a brand new nurse that needs advice on how to be confident in communication, what advice should be given? Select all that apply

What is the best way to feel confident in communication?

A nurse has just received a client from the PACU and is reviewing the post-operative orders seen in the image. The nurse takes the vital signs and finds all vitals within normal limits. The client is awake and alert and reports a pain score of 2/10. After taking the blood glucose level (425 mg/dL), what should the nurse do next?

Confident communication involves which of the following? Select all that apply.

For a nurse who does not speak English as their first language, what can they do to feel confident in communication with clients or providers? Select all that apply.

A nurse is explaining to the client when lab work will be done. What is the best way to communicate this?

What does the “E” in the AIDET tool stand for?

Good communication with a client includes which of the following? Select all that apply.

The AIDET tool is used for which of the following scenarios?

A family member is concerned about the client being stuck again for more lab work. What is the best response by the nurse?

What should be avoided when communicating with family members?

What is the purpose of one family member be assigned to receive information?

What is a priority concern when communicating with family members?

The nurse enters the client’s room for an hourly round and a family member asks questions about test results. How should the nurse respond?

After receiving report, the nurse is deciding which tasks can be delegated. The nurse knows that which of the following should NOT be delegated to the nursing assistant?

The nurse has a list of tasks to accomplish. Which of the following tasks should the nurse NOT delegate to the nursing assistant?

What are ways to give direction in communication with a UAP?

A nursing assistant is helping the nurse with morning tasks. The nurse knows that which of the following tasks should NOT be delegated to the nursing assistant?

The nurse has a list of tasks to accomplish. Which task should NOT be delegated to the nursing assistant?

The nurse has a lot of client needs to accomplish and the nursing assistant is able to assist. Which of the following tasks should NOT be delegated to the nursing assistant?

A student nurse is discussing delegation with a nurse on the medical-surgical floor. After reviewing the clients assigned to the nurse, the student would be correct in saying that which task should NOT be delegated to the nursing assistant?

In what ways can you show respect to the UAPs?

The nurse has a list of tasks to accomplish. Which task should not be delegated to a nursing assistant?

The nurse caring for clients knows that which of the following should NOT be delegated to a nursing assistant?

What is important to remember during conflict resolution?

When communicating with other nurses what is important?

The charge nurse needs you to take an admission but you have a client that is waiting for pain medications and another needed vitals. What can you do to resolve this conflict?

Which of the following is true with nurses on other units?

A new nurse to the unit feels they are constantly getting the worst client cases and work dumped on them. The nurse comes to you as the charge nurse. What should be done during this conversation?

What does the “R” in SBAR stand for in communication?

What information should be included in the “s” portion of SBAR?

What is the purpose of the SBAR tool?

After the nurse gives assessment findings on a client to the provider, the nurse lets the provider know it would be prudent to come evaluate the client. What part of SBAR communication is this?

You have to notify the provider that your client’s blood pressure is elevated. What should you do to be successful? Select all that apply.

The student nurse knows it is important to be respectful to other departments when needing assistance. The nurse would be correct in asking for the help of another department in which of the following ways?

You have a client due for medication that is not in the medication station. When calling the pharmacy, what is the best way to discuss this?

You have a client that needs a CT scan done. What is the best way to schedule this with the imaging department?

The lab calls to say they never received the INR lab work. What is the best way to respond?

When communicating with other departments it is important to remember which? Select all that apply.

When the nurse arrives on shift and is ready for report, the day nurse and the night shift nurse should do which of the following? Select all that apply.

A nurse is giving a handoff report as the client is transferring from ICU to the step-down unit. Which would be included in the “B” portion of the SBAR report?

Which of the following is the best example of SBAR report?

Good communication during handoff is most important for which?

Handoff report occurs in which of the following situations? Select all that apply.